Privacy Statement

Privacy Statement

Introduction

The enclosed statement regarding customers, suppliers, and other business partners pertains to how Chukka Clothing LLC ("the Company") respects these groups’ concerns about privacy. This privacy statement applies to all entities of Chukka Clothing LLC and is maintained by Chukka Clothing LLC headquarters. This privacy statement does not address applicants and employees.

This privacy statement can change from time to time, and the most current statement is regularly published on the Chukka Suits website. If Chukka Clothing LLC processes major changes to this policy, the customer, supplier, or business partner will be kept informed by a notification on our website.

The purpose of this privacy statement is to inform individuals on how the Company securely collects and processes data so that privacy is maintained. Chukka Clothing LLC respects and protects privacy in accordance with applicable laws, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant regulations. Further explanation is given herein on what kinds of personal data Chukka Clothing LLC processes, the purpose of processing, and how the Company may share personal data with third parties.

What Data Is Being Collected?

Chukka Clothing LLC may process the below data for the purposes as described below:

  • Name, address
  • Email address, telephone number
  • Date of birth and age
  • Gender
  • Location
  • Bank account number, credit card details
  • Clothing sizes and online measurements
  • IP address, Browser ID
  • Behavior on site

This list is not exhaustive, and Chukka Clothing LLC may collect and process data that is useful for its services. Not all data above is collected and processed for every customer, supplier, and business partner. Often the data is limited to only a few of the above details. The data collected is dependent upon the purpose of processing.

The Company does not collect and process sensitive data such as ethnic and racial origins, political opinions, religious beliefs, trade union memberships, physical or mental health conditions, genetic or biometric details, or sexual preferences. Chukka Clothing LLC may use sensitive data such as bank account number. Also, Chukka Clothing LLC may combine received data points in order to develop a profile useful in sending personalized offers and advertisements. Chukka Clothing LLC is aware of the sensitivity and impact on individual privacy and has taken appropriate actions to handle all data carefully.

How Does Chukka Clothing LLC Collect Data?

Chukka Clothing LLC may collect data for the use of products and services. This data may be directly collected from individuals or from their devices. For example, the Company may collect data from or about the individual through the Company’s website, social media pages, customer service email messages upon sign up for Company newsletters and personalized offers, upon purchase of Chukka Suits products, or when individuals register for an account or submit online measurements. When individuals purchase a product from Chukka Clothing LLC, the Company may collect their registration information, status of order, and purchase history. Chukka Clothing LLC may collect information about the individual from other sources such as public databases, third-party processors, or social media.

4.1 Personal Data Directly Collected from Customer, Supplier, and Business Partner

Chukka Clothing LLC collects and processes personal data sourced directly from the customer, supplier, or other business partners. These parties have made the choice to provide this data to Chukka Clothing LLC. For example, when parties provide email addresses in order to receive a digital receipt, submit online measurements, or conduct business with Chukka Clothing LLC.

4.2 Personal Data Not Obtained Directly from Customer, Supplier, and Business Partner

Besides the above, Chukka Clothing LLC may collect personal data from these groups, obtained via third parties, as part of the service the Company provides or in connection with legal requirements that are applicable to the Company.

List of third parties Chukka Clothing LLC may share data with includes, but is not limited to: payment processors (e.g., Stripe, PayPal), shipping providers (e.g., UPS, FedEx), marketing platforms (e.g., Google Analytics, Facebook), cloud services (e.g., AWS, Google Cloud), and other service providers for analytics, customer support, and e-commerce functionality.

How Does Chukka Clothing LLC Use This Data?

Chukka Clothing LLC mainly uses this personal data based upon a contractual obligation, legal obligation, consent, or legitimate interest.

Chukka Clothing LLC will process data that is necessary for the performance of a contract with suppliers and other business partners. Chukka Clothing LLC also processes data under the lawful basis of a legal obligation. Based upon legal obligation, the Company may store specific financial data for a period of time to meet requirements set by tax authorities. Chukka Clothing LLC may also process your data for the purpose of a legitimate business interest such as to strengthen our relationship with these parties. The Company may provide these parties with communications regarding its services that it thinks might interest the parties. The Company takes into consideration the balance between privacy impacts and the Company’s legitimate business interest. Chukka Clothing LLC may process personal data when consented to do so. For example, the Company may lawfully ask these parties for consent to set up a profile in order to send personalized offers. The Company also asks permission to place a cookie on devices in order for the Company to set up profiles and place ads. When Chukka Clothing LLC processes data based on these legal grounds, these parties have the right to object, restrict, erase, access, and ask for data portability.

Why Does Chukka Clothing LLC Process This Data?

  1. To Respond to Questions, When Contacted When an individual wants to get in contact with Chukka Clothing LLC, the Company will use this data to reply to the request or question. Chukka Clothing LLC may process your name, email address, and correspondence with Chukka Clothing LLC. Chukka Clothing LLC processes this data based on the individual's consent when he/she provided the data.
  2. To Complete Orders and When an Account Is Registered Chukka Clothing LLC asks to fill in personal information when an individual wants to complete an order and/or registers for an account, including online measurements for custom clothing. Some of this information is required: title, first name, last name, address, email, password. The information required for a purchase is based on a contractual obligation and to inform the individual about the status of the order. In order to complete a purchase, Chukka Clothing LLC may use data for processing payment, delivery, status updates, and other communication such as notification of the delivery status or sending information. Information Chukka Clothing LLC may process is name, gender, contact details, email address, purchase history, bank account details, and online measurements. Personal information and order history are saved on a secure server.
  3. For Development and Improvement of Products and Services For the legitimate interest to develop and improve products and services, Chukka Clothing LLC may collect and process personal data. Based on analysis of customers’ behavior, Chukka Clothing LLC can modify its products and services. This customer behavior is based on visitor statistics and how often visitors have clicked on website pages and the items purchased. Chukka Clothing LLC may use third parties such as Google Analytics to analyze the visitor behavior in order to improve its services. Chukka Clothing LLC may share personal data with third parties who provide Chukka Clothing LLC with web hosting, analysis, payments, and other similar services. The personal data Chukka Clothing LLC may use are contact details, email address, payment information, correspondence, and technical data from the individual's devices such as IP address, Browser ID, and the pages the individual visited on the Chukka Suits website.
  4. To Comply with Law and Regulations Chukka Clothing LLC shall comply with laws and regulations and therefore personal data could be required to comply, for example, for legal obligations such as tax purposes. Personal data Chukka Clothing LLC may process are name and contact details.
  5. To Deliver Greater Website Functionality Chukka Clothing LLC may process technical data if an individual uses Chukka Clothing LLC’s website. This technical data is used for managing and improving the websites. If an individual chooses to enter location and preferences, the Company processes this data in order to save this for the next visit. Chukka Clothing LLC uses cookies on their website in order to make sure a visit is easy to access and use. Read more about cookies in the cookie policy. Chukka Clothing LLC may process the data that is entered by the individual on our website which is linked to IP address and Browser ID.
  6. To Connect with Parties Through Social Media Chukka Clothing LLC makes use of social media accounts such as LinkedIn, Instagram, and Facebook. The Company processes data based on consent. If an individual contacts Chukka Clothing LLC through one of the mediums, the data is used in order to reply to these messages. If an individual connects through a social media account with Chukka Clothing LLC, the Company may share data with the provider of this account. The information Chukka Clothing LLC shares is governed by the social media provider's Privacy Policy. Personal data Chukka Clothing LLC may process are name and email address and the data used in your message. If an individual clicks on one of the icons on the website, the individual will be linked through to these third-party websites. If an individual enters these websites, these third parties may be able to place a cookie on the same device. Read more about cookies in the cookie policy.
  7. For Assessment or Acceptance of Customers, Suppliers, and Other Business Partners When a customer orders at or supplier or business partner works with Chukka Clothing LLC, the Company may process personal data to assess the identity and screening based on a contractual obligation. Chukka Clothing LLC may process contact details, name, address, email address, and bank account information.
  8. For Executing (Contractual) Agreements Chukka Clothing LLC may process data when a customer purchases items on the website. The data Chukka Clothing LLC processes is based on the transaction such as name, shipping information, bank account details, consent for personalized offers, and terms and conditions. Chukka Clothing LLC works with suppliers and other business partners wherefore the Company processes data for invoices, payment information, and delivery information. Chukka Clothing LLC processes data such as name, address, email address, telephone number, order history, and bank account number. Chukka Clothing LLC processes this data based on a performance of a contract.
  9. To Show Personalised Advertisements Chukka Clothing LLC may send (recurring) newsletters and marketing or promotional e-mails and/or text messages (e.g., SMS and MMS), such as personalized offers as well as other information of which Chukka Clothing LLC thinks it will be of interest to the individual, if the individual has given consent to receive newsletters and marketing or promotional e-mails and/or text messages specifically. Consent to receive newsletters and personalized offers via email and/or text messages is not a condition of any purchase. All newsletters and personalized offers sent by e-mail contain an opt-out link in case the individual wishes to unsubscribe from receiving further newsletters and personalized offers at any time. An individual can opt-out of receiving further commercial text messages by responding to any of our text messages with any of the following replies: STOP or CANCEL. Personal data Chukka Clothing LLC processes for sending out personalized offers are data the individuals shared actively with Chukka Clothing LLC such as name, email address, purchase history, and online measurements, and data Chukka Clothing LLC obtained based on the individual's interaction with the website. Chukka Clothing LLC may use IP address and Browser ID to track your behavior on our website if you have given consent for accepting cookies. If an individual does not want to receive these emails anymore, the individual is able to withdraw consent at any time or able to unsubscribe from these newsletters and personalized offers via marketing email received.

To Whom Does Chukka Clothing LLC Share Personal Data?

Chukka Clothing LLC is an organization that may provide data to affiliates as necessary for the services it offers. This data is processed for administrative purposes. Those recipients may be located in countries that may not have the same data protection laws as the country in which you initially provided that information. When Chukka Clothing LLC transfers information from or about you or your use of products to other countries, the Company will protect it as described in this privacy policy. By using products, parties give consent to the transfer of information from or about the individual or use of Chukka Suits’ products to countries outside of country of residence.

Chukka Clothing LLC may process data with other companies outside of the United States. If Chukka Clothing LLC processes data with a country that does not ensure an adequate level of protection of data, Chukka Clothing LLC ensures appropriate safeguards are in place.

Chukka Clothing LLC has data processing agreements with third parties to ensure that data is applied with the same level of security and confidentiality as by Chukka Clothing LLC. Chukka Clothing LLC has data processing agreements with third parties which define the rights and obligations regarding privacy laws. Chukka Clothing LLC decides for which purposes the third party can process data, and the third party is obliged to comply with these instructions from Chukka Clothing LLC.

How Long Will We Store Your Personal Data?

Chukka Clothing LLC shall store data no longer than necessary. Chukka Clothing LLC will only store the data in line with legal retention periods and based on lawfulness of processing.

Chukka Clothing LLC may store personal data to fulfill the legal grounds of a contractual obligation, legal obligation, and to prepare, defend, or exercise legal claims and in general where Chukka Clothing LLC has a legitimate interest to do so. Chukka Clothing LLC may also store data which is given through consent, especially on sizing to fulfill future orders.

Minors

Under the age of sixteen (16), Chukka Clothing LLC requests to make a reasonable effort to verify that a parent or guardian has provided the appropriate consent.

What Are Your Rights?

The individual has the ability to request access, restriction, portability, erasure, rectification, and file a complaint by contacting custom@chukka.com.

If the individual would like to file a complaint, the Company asks that the individual sends an email to custom@chukka.com. Please note that you can file a complaint with the appropriate regulatory authority.

The individual has the following rights:

  • Right to access the personal data Chukka Clothing LLC holds at any time.
  • Right to ask Chukka Clothing LLC to correct his or her personal data that is incorrect and to complete incomplete information Chukka Clothing LLC holds about him or her.
  • Right to be forgotten and to object and ask Chukka Clothing LLC to delete personal data if Chukka Clothing LLC has no legal or regulatory obligation to keep this data.
  • Right to restrict personal data.
  • Right to ask Chukka Clothing LLC to provide the individual with a copy of his/her personal data that Chukka Clothing LLC holds.
  • Right to file a complaint with Chukka Clothing LLC or with the Supervisory Authority.

Chukka Clothing LLC shall communicate rectification or erasure of your personal data with third parties unless it proves impossible or involves disproportionate effort. Chukka Clothing LLC shall inform the individual of the third parties should this matter occur.

When the individual exercises a request, please elaborate on the personal data Chukka Clothing LLC may process about you by giving Chukka Clothing LLC more background of the personal data. For restriction, specify the request to a specific department, process, team, incident, or service. Try to include timeframes, names, dates, type of processing, and documents to enable Chukka Clothing LLC to process the request as soon as possible. Chukka Clothing LLC will respond to the request within one month of receipt.

Cookies, Profiling, and Withdraw Consent

Chukka Clothing LLC may send personalized offers based on account and/or website behavior. Chukka Clothing LLC only sends out personalized offers if consented to receive these offers.

Chukka Clothing LLC uses cookies on its website such as functional, analytical, and tracking cookies. Chukka Clothing LLC uses these cookies to make the shopping experience more personal. Chukka Clothing LLC shall only place a tracking cookie if explicit consent is given on the website. Chukka Clothing LLC and third parties are then able to monitor behavior and can modify advertisements based on interests.

Parties have the right to withdraw consent at any time to unsubscribe from personalized offers via marketing emails. To withdraw consent for tracking and other cookies can be done in the cookie banner. Under ‘preferences,’ the cookie settings can be adjusted.

How Shall We Protect Your Personal Data?

Chukka Clothing LLC has taken appropriate and reasonable organizational and technical security measures in order to ensure the safety of your personal data in its systems. Chukka Clothing LLC shall not process data to third parties unless the Company has a legal ground to do so, for example, consent is given or if it is required by law.

Additionally, employees at Chukka Clothing LLC are trained to ensure they handle all personal data with care and strict confidentiality. For staff, personnel access rights have been specified to serve the applicable legitimate purposes required for the individual to perform his or her duties.

Links and Contact Details

Chukka Clothing LLC is not responsible for collection and processing of other organizations. This Privacy statement does not address personal data of any third party operating that is linked to Chukka Clothing LLC.

For questions or a request, please contact customer service: